Came to replace a water heater the same day I called on NYE. Justin was awesome to work with and everything was done professionally. Would recommend them to anyone!!!

We thought we might need a new garbage disposal. They were able to check it out and clean it up. They did a nice job. Easy to schedule and great service all around.

I called First Response because I had a water heater that was leaking. They sent Jessup and Paul out to figure out what the problem was. They figured it out pretty quickly and since the water heater was still under warranty they took it back and got me another one. They are really good at what they do. They were also clean about everything. I will definitely call them again if needed.

Leak in the water line between the meter and my house. First Response was recommended by another contractor. They came to look at it right away. I knew I wanted the entire line replaced since this was the second leak I had in about two years. They gave me a price, set an appointment, showed up when they said, and did the work for the quote. Besides that, they explained everything in a way I could understand. Would definitely recommend them!!

Complicated water supply issue involving the irrigation system which caused the water supply from the water main to be closed. So we couldn’t shower flush toilets even wash our hands. They came out well within their service window upon less than a days and resolved all of our problems. We are very pleased. The only thing that shocked me was the price it was much lower than I had expected. Based on my experience than are a highly ethical, competent and reliable plumbing company.

A few months ago, I had Spencer come out and install a hot water heater. He did not come prepared, as he stated he did not have the correct tool to remove a rod. My water smells terrible, and he advised that I get a water treatment, which I did through my well company. The well company was going to remove the rod, however, they said the plumber messed it up so badly, they could not remove it. The water still smells. Ive repeatedly tried getting ahold of Spencer (text messages and voicemails) and I have yet to get a response. Now I’m in the process of finding a new plumber, and if I have to get a new water heater then I will need my money back. If I do not get a response, i will have no choice but to contact the BBB. I am so grateful that The first response plumbing came out and replaced my water heater and made everything right. I am grateful that they care about their customers and I will use them in the future for sure. They did a great job.

Prompt service. Not afraid to spend some time problem solving and repairing the actual issue, vs making money off clean outs every few months.

Paul Law from First Response visited my new home right on time and was polite, respectful and left a site clean. Paul was knowledgeable in all plumbing aspects and I would not hesitate to recommend his / their services. Thank you!

I feel the company is very honest. They did some work at a friend’s home and the price was extremely reasonable. My friend had other plumbing companies overcharge her and also wanted to complete work that wasn’t needed. I’ve had them do work for me and called them for my friend. They will be the company I call moving forward.

I had another great experience with FRP, they came in & Justin as always was very professional, I showed him the problems I was having and he was honest on price including letting me know that 2 of the issues were easy enough I could fix myself! He fixed my shower drain clog and put everything back the way he found it, I love these guys & have had them do work at my house probably 3-4 times now fixing clogs and toilet/septic issues! These guys are great & I appreciate them so much!

We had a clogged kitchen drain that we could not clear ourselves. I called First response and was initially told that they would not be able to come out until the next day, but then they called me back and said they had someone who was freed up early and could be here in a few minutes. A few minutes later he was here and had the pipe cleared in less than 30 minutes. I will definitely recommend them in the future. They are professional, courteous and so cheerful! Thanks First Response!

I have used First Response Plumbing several times over the years, for my own home and for rentals. They are prompt, professional, and very pleasant to work with. They even made an emergency run to my house to seal a gas leak while I was in Italy. They provide the kind of service and peace of mind you hope for but don’t always get with other companies.