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- Why Us
We show up, give clear estimates first, and get your plumbing working the way it should.
We started First Response Plumbing & Excavation in 2017 with a simple goal: bring reliability back to plumbing in Franklin, IN. After years in the trade, we saw too many homeowners deal with missed appointments, unclear pricing, and that frustrating sticker shock at the end. We knew there was a better way to do it, so we built our team around showing up when we say we will, doing the work right, and keeping pricing clear from the start.
Today, we serve residential homeowners across Central Indiana with over 20 years of experience behind our work. We are locally licensed (License #PC11400053), and our crew is built to handle real-world problems quickly, from water heater issues and leaks to drain backups and fixture repairs. We also offer 24-hour availability for urgent situations because plumbing problems rarely wait for a convenient time.
What sets us apart is how we treat the entire job, not just the repair. We provide estimates before any work is performed, so you know what you are getting and what it will cost. No hidden fees. No surprise add-ons. Just straightforward communication and dependable workmanship. We also offer financing, plus flexible payment options including cash, check, and credit card.
Joe and Justin founded First Response to be the crew homeowners call when they want dependable service they can count on.

Tell us what’s going on, and we’ll follow up with next steps. We focus on dependable service, clear communication, and upfront estimates every time.